@streakmachine It is nothing short from awesome. š
// @matigo
@whoisashygirl š I mentioned @matigo specifically as he has been a bit jealous that we have snow here while he has missed it. But if you really like snow, then you can be jealous as well. But let me warn you, it has also been very cold here, around ā15Ā°C, for several days now. š„¶
@matigo Yeah, but thatās old newsā¦ š They are coming out with a ton of cool sets nowadays, and many of them are really targeted to adults. Childrenās toys my assā¦
Browsing through new LEGO set booklet. I guess we will be spending a lot of money for new sets. Not for childrenās sets, mind you, but for us adults. There is a NES set, a flower bouquet set, 4 cool Harry Potter class ābookā setsā¦
@matigo Yep. Having even a basic understanding of how computers work can help make practical code.
@matigo I did tone down my feedback to their service desk, but it was still fairly blunt. As a person whose does service development for living I find sloppy work like this really irritating.
Apologies in advance, this post contains a rant.
When you have a service that requires the user to login, what do you consider to be the most critical part of the system? The login, of course. If it does not work, then the users will be pissed off beyond belief. All the other issues can be bearable, if they are not, like login, preventing the user from doing the most crucial thing that your service provides. If such a critical part of the service is broken, all other work gets halted until the issue has been fixed, right?1
Now, a part of the login functionality is the reset/forgotten password feature. Of course, should the new password meet the password requirements, one would expect it to start working after it has been set, right? Should that functionality be broken, the same criticality should be applied to fixing the issue as to the regular login.
Today I tried to use a service that has a broken login functionality. First the service did not accept my password I had set when I created my account there. Then, after resetting my password THREE FUCKING TIMES, it still did not allow me to log in. Now my account is locked because I had too many unsuccessful login attempts.2 I had to contact their support to get my account unlocked and working again, which most likely happens on Monday at earliest. As you might have guessed, I am a bit more than pissed off now.
Once again, sorry for venting, but I needed to do this to calm myself down.
That is at least my expectation, as I have done exactly that a few times in various projects.
Which is also a funny thing. I would not lock the account but require a 2-factor authentication in such a scenario, and maybe also require the user to fill in some detail they have given for the profile.
@matigo During the past 2 days we did get ~50 cm of new snow. As you might have guessed, it will take time to get roads cleared, especially because this was exceptional weather phenomenon that happens maybe once in a decade.